Welcome to the Penalty Fare Appeal Support contact centre
In order to streamline support requests and better assist you, we have introduced a support request ticket system. Every support request received is assigned a unique number which you can use to track the progress, and responses, of your request online. For your reference we provide complete archives and history of all your support requests.
IMPORTANT: Due to the limitations of our system, you can only upload any attachments when you first create a ticket, so please have a copy of your Penalty Fare to upload before using this system.
Please also check your spam or junk mail folders for replys from Penalty Fare Appeal Support.
Submit a new support request. Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right. A valid email address is required.
Check status of previously opened ticket. we provide archives and history of all your support requests complete with responses.